Change your personal details

You can change your name, home address and phone number from your SamKnows One dashboard. Follow the steps below.

If you can’t remember your login details, see problems logging in for assistance.

1. Log in to your SamKnows One dashboard.
2. Click the Your account and settings icon  in the top right-hand corner of your screen.
3. Select Personal details from the dropdown menu.

You can also see how to change your email address here and your password here.

If you have changed your ISP or package and want to update your details, visit this page for more information.

Change name

1. Beside the Name field, click Change.
2. Enter your names in the First Name and Last Name boxes.
3. Click Save to confirm.

When you see the confirmation message, your name has been changed successfully.

Change Whitebox installation address

1. Beside the Whitebox Installation Address field, click Change.
2. Enter your full address and phone number in boxes.
3. Click Save to confirm.

When you see the confirmation message, your address has been changed successfully.