What does the app do?
The SamKnows App is a tool for consumers to test their internet connection, whether at home or out and about - so your WiFi and 3G/4G data.
The App is available for Android (OS 4.4 and up) and iOS (iOS 10.0 and up) devices.
To run a test:
- Press 'Test' at the bottom of your screen, select the features you want to measure and press 'Start testing'.
- You can see the test running…
After 15 to 30 seconds, the metrics appear.
You can share the results via Facebook, Twitter, LinkedIn, WhatsApp, Text, Message or email on iOS only.
The SamKnows App also gives you a way to view your Whitebox data.
To have access to the Whitebox dashboard:
Press 'Dashboard' at the bottom of your screen, type the login details you defined when you signed up and press 'sign in'.
If you cannot login, please have a look at this page.
You will have access to the following metrics:
- Download speed
- Upload speed
- Packet loss
To know more about data interpretation, please have a look at this page.
Our SamKnows One dashboard is more detailed and will be able to show you more metrics.
To find out more about SamKnows One and what it can do please have a look at this article.
In comparison to the Whitebox, the App is run on your mobile device, and as a consequence is affected by external factors. It will measure the performance of your internet (WiFi and 3G/4G data) but won’t be able to give you consistent data of your fixed and wireless networks. As the App moves with you, it will give you an overview of your internet performance from lots of different places.