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What is the Whitebox
Learn more about our internet performance measuring device and what it can do for you
How to set up your Whitebox
Install your new internet performance measuring unit in five simple steps
Understanding your data
We breakdown the jargon so you can make more sense of things
We can help you fix any problems you’re having with your SamKnows kit
Update your ISP or package
Learn how to get your account updated when you change your service provider or package
How much data is my Whitebox using?
Read about the Whitebox’s data usage and how it may impact you
SamKnows Help by topic
Account & Delivery
- Whitebox 8.0 troubleshooting
- What to do if your Whitebox isn’t collecting data (Cross-traffic)
- I have a technical issue with my Whitebox - WDR3600
- I have a technical issue with my Whitebox - WR-1043
- I have a technical issue with my Whitebox - WR-741
- Does the Whitebox interfere with my internet performance?